- The plan has no strategies yet and you want ShiftUp to propose one.
- ShiftUp has surfaced strategies, but none match the angle you want to pursue.
- You have a specific direction in mind and want the AI to develop it grounded in the account’s context.
Prerequisites
- Access to the Account Plan.
- The plan must have account intelligence available — ShiftUp needs the intelligence to ground the request. On a brand-new plan, wait for the initial refresh to finish; the Request strategy action stays hidden until intelligence is ready.
Request a strategy
- Open the Account Plan and select the Strategies tab.
- Click Request strategy in the upper right.
If you don’t see the button, the plan’s account intelligence hasn’t finished generating yet. Wait for the plan to refresh — the button appears once intelligence is available, whether or not the plan already has strategies.
- The right-side Chat panel opens, anchored to the current Account Plan. ShiftUp automatically submits a prompt asking it to review the available intelligence and propose two directions.
- Read the two suggested directions ShiftUp returns. Each includes the angle, why it fits the account, and the pain hypothesis it would target.
- Reply in Chat with one of:
- Pick one of the two — for example, “Let’s develop direction 2.”
- Suggest your own angle — describe the direction you want to pursue; ShiftUp will ground it against the same intelligence.
- Ask for alternatives — ask ShiftUp to try again with a different angle or focus.
- Confirm the direction. ShiftUp drafts the full strategy — hypothesis, pain points, stakeholders, business case, and MEDDPICC scaffolding — and it appears in the plan’s Strategies tab when it’s ready.
Tips
- Bring your own context. ShiftUp Chat can look across ShiftUp data and out to public sources. If you know something the intelligence doesn’t — a recent conversation, an internal signal — mention it in the reply; the drafted strategy will use it.
- Iterate before you commit. You can keep refining directions in the same Chat thread before asking ShiftUp to draft the full strategy.
- Activate when ready. A requested strategy lands in the New state on the Strategies tab. Follow Activate or archive a strategy to move it into your active pipeline and link it to a Salesforce opportunity.
Related pages
- Account Plan — the record Request strategy runs from.
- Sales Strategy — the record ShiftUp drafts for you.
- ShiftUp Chat — the assistant that runs the request.
- Pipeline agents — for continuous, goal-driven discovery across your territory rather than a one-off request on a single plan.

