Prerequisites
- You must be Assigned To the strategy to activate or archive the strategy
- The strategy must be in New status
- To link an existing opportunity, the account must have at least one open opportunity in Salesforce
Quick Reference
| Action | Where | Steps |
|---|---|---|
| Activate for validation | Strategy detail page | Open strategy → Click Activate → Select Activate for validation only → Save |
| Activate and create opportunity | Strategy detail page | Open strategy → Click Activate → Select Activate and convert to opportunity → Save → Complete opportunity form |
| Activate and link existing opportunity | Strategy detail page | Open strategy → Click Activate → Select Activate and link to existing opportunity → Choose opportunity → Link |
| Archive a strategy | Strategy list or detail page | Right-click strategy → Archive (or use the action menu) |
| Restore an archived strategy | Archived tab | Open Archived tab → Right-click strategy → Restore |
| Bulk archive strategies | New strategies tab | Click Select → Choose strategies → Archive |
Option 1: Activate for validation only
Use this when you want to pursue a strategy but are not ready to create a Salesforce opportunity.Click Activate
Click the Activate button in the strategy header. The activation dialog opens with three options.
Select validation only
Choose Activate for validation only. This moves the strategy to Active status without creating an opportunity record. You can convert to an opportunity later.
Option 2: Activate and create a new opportunity
Use this when you are ready to create a new Salesforce opportunity tied to this strategy.Select convert to opportunity
Choose Activate and convert to an opportunity. This activates the strategy and launches the guided flow to create a new opportunity in Salesforce.
Option 3: Activate and link an existing opportunity
Use this when an opportunity already exists in Salesforce for this account.Select link existing
Choose Activate and link to existing opportunity. This option is only available if the account has open opportunities.
Select the opportunity
Choose an opportunity from the dropdown. Each option shows the opportunity name, stage, and amount.
Convert to an opportunity after activation
If you activated for validation and later want to link an opportunity:Managing strategy status
Strategies move through three statuses:| Status | Description |
|---|---|
| New | AI-generated strategy that has not been reviewed or acted on. Keep this list clean by activating or archiving promptly. |
| Active | Strategy you are actively pursuing. Can be linked to a Salesforce opportunity. |
| Archived | Strategy you have decided not to pursue. Can be restored to New status at any time. |
Archive a strategy
Right-click a strategy in the list and select Archive, or use the action menu on the detail page. Archived strategies move to the Archived tab.Restore an archived strategy
Open the Archived tab, right-click the strategy, and select Restore. The strategy returns to New status.Bulk archive
On the New tab, click Select, check the strategies you want to archive, then click Archive.Troubleshooting
Link to the existing opportunity is disabled
Link to the existing opportunity is disabled
This option is unavailable when the account has no open opportunities in Salesforce. Create an opportunity in Salesforce first, or choose Activate and convert to opportunity to create one through ShiftUp.
Strategy does not appear in the Active tab after activation
Strategy does not appear in the Active tab after activation
Refresh the page. If the strategy still does not appear, verify that the activation completed successfully and that you have permission to view active strategies.
Cannot archive or restore a strategy
Cannot archive or restore a strategy
You need to be Assigned To the strategy to archive or restore strategies.

