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The Standard Dashboard tab in ShiftUp Analytics embeds the packaged Salesforce dashboard named ShiftUp Dashboard. Unlike the Pipeline and Adoption tabs, which are built into the ShiftUp app, this is a native Salesforce dashboard: every widget is backed by a packaged report in the ShiftUp Reports folder, and you can open, clone, and customize it with standard Salesforce dashboard tools.

Location and access

  • In ShiftUp: open ShiftUp Analytics and select the Standard Dashboard tab.
  • In Salesforce: open the Dashboards tab and find ShiftUp Dashboard in the ShiftUp Dashboards folder.
The dashboard runs as one specified user, so every viewer sees the same org-wide numbers regardless of their own record access. If Salesforce cannot load the dashboard for a user (for example, the ShiftUp Dashboards folder is not shared with them), the tab hides the embedded dashboard instead of showing an error. See Reports and Dashboards for how to share the ShiftUp report and dashboard folders.

Metrics

The top of the dashboard shows seven metric cards:

Charts and tables

Source reports

Every widget is built on a packaged report in the ShiftUp Reports folder, including ShiftUp Seller Profiles by Status, ShiftUp Account Plans by Status, ShiftUp Opportunity Strategies by Status, ShiftUp Unassigned Strategies, Active Pipeline Value, ShiftUp Pipeline Conversion Rate, Strategies by User, Top Accounts by Active Oppty Value, ShiftUp Draft Strategies, and the industry and seller profile breakdowns. Open a widget to drill into its report, or use the reports directly to build your own dashboards. Salesforce runs reports as the viewing user, so a report opened from the dashboard reflects only the records that user can see and may not match the dashboard’s org-wide totals.