> ## Documentation Index
> Fetch the complete documentation index at: https://docs.shiftupai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Notifications and Feed

Never miss a critical update. ShiftUp's notification and feed system makes Account Plan and Strategy changes visible, filterable, and traceable — so you can quickly find what's new, who it's assigned to, and what's most important.

## Where you'll see updates

* **Salesforce bell notifications** — Account Plan and Strategy owners receive bell alerts with a summary of what changed and a direct link to the updated record.
* **Feed** — A dedicated **Feed** view in the left-hand menu shows all updates across your Account Plans and Strategies. The header includes a count of unread items assigned to you.
  <Frame>
    <img src="https://mintcdn.com/shiftup/4gdpNoYfTArQf7np/images/Screenshot-2026-05-26-at-2.36.05-PM.png?fit=max&auto=format&n=4gdpNoYfTArQf7np&q=85&s=e09d0b3b016a668ef55bde8d3ffa6aa5" alt="Screenshot 2026 05 26 At 2 36 05 PM" width="1662" height="828" data-path="images/Screenshot-2026-05-26-at-2.36.05-PM.png" />
  </Frame>
* **Record feed** — Each Account Plan and Strategy has its own feed tab that shows the full update history for that record.

## Reading the feed

The Feed page lists notifications newest-first and loads more as you scroll. Each notification shows:

* **Type** — Account Plan or Strategy. Click to open the related record.
* **Category** — Intelligence Update or Strategy Update.
* **Priority** — High, Medium, or Low.
* **Company Logo** - Logo of the account plan or strategy company.
* **Read state** — Unread items are highlighted; read items are dimmed when included in the view.
* **Age** - Days since the notification was generated
* **Feed Content -** Every feed item includes three structured sections so you can triage without opening the record:
  * **Summary** - Description of what's changed
  * **Impact** — Why the change matters and what it affects on the Account Plan or Strategy.
  * **Suggested action** — A recommended next step you can take in response to the update.
* **Account Plan / Strategy Name** - Click to open related record.
* **Owner** - The account plan or strategy owner
* **Sources** - The cited evidence that drove the update

### Mark as read

* **Mark a single item** — Use the action on a notification to mark it read or unread.
* **Mark all as read** — Use **Mark all as read** in the page header to clear your unread queue in one click.

## Filtering the feed

Click **Show filters** in the header to open the filter panel. The Feed supports filtering and search by:

| Filter                     | Values                                                           |
| :------------------------- | :--------------------------------------------------------------- |
| **Assigned to / owned by** | Defaults to you; switch to any user to see what's on their plate |
| **Show read items**        | Toggle on to see read items alongside unread ones                |
| **Type**                   | Account Plan, Strategy                                           |
| **Category**               | Intelligence Update, Strategy Update                             |
| **Priority**               | High, Medium, Low                                                |
| **Date range**             | Pick a start and/or end date                                     |
| **Account Plan**           | Search for and select a specific Account Plan                    |

Use **Clear all** to reset every filter at once. Your filter selections, date range, account-plan selection, and the "include read" toggle are **persisted across sessions**, so the Feed picks up exactly where you left off.

<Tip>
  By default, the Global Feed is scoped to the unread items assigned to you. Switch the **Assigned to / owned by** filter to another user to triage what's queued up for your team.
</Tip>

## Per-record feed

Inside any Account Plan or Strategy, open the **Feed** tab to see only that record's update history. This is the fastest way to answer "what's changed on this account?" without scrolling the global Feed.
